1. Introduction

These Terms & Conditions govern the use of services provided by Novus Global s.r.o. By accessing or using our platform, users agree to comply with these terms. The company operates in compliance with relevant financial, AML, and data protection regulations. Users are encouraged to carefully read these Terms before using our services.

2. Definitions  

- Company: Refers to Novus Global s.r.o.

- User: Any individual or entity registered on the platform.

- Account: A registered user profile that grants access to services.

- AML/KYC Compliance: Anti-Money Laundering and Know Your Customer procedures.

- Transaction: Any financial or digital asset exchange conducted on the platform.

3. Eligibility & User Obligations  

- Users must be at least 18 years old and legally eligible to use financial services.  

- Providing false, misleading, or incomplete information during registration is strictly prohibited.  

- Users agree to comply with AML and KYC verification requirements.  

- Users are solely responsible for all activities performed under their accounts.  

- Engaging in fraudulent, illegal, or suspicious activities will result in account termination and reporting to authorities.  

- Users must ensure their funds come from legitimate sources and are not linked to illicit activities.

4. Account Registration & Verification  

- Users must provide valid identification, proof of address, and, if necessary, proof of source of funds for identity verification.  

- The company reserves the right to request additional documentation for enhanced due diligence.  

- Failure to pass verification may result in account suspension or denial of service.  

- Users must keep their account credentials secure and notify the company immediately of any unauthorized access.  

- Novus Global reserves the right to freeze or close accounts that do not meet compliance standards.

5. Transactions & Payments  

- All transactions are subject to AML monitoring and risk assessment.  

- The company reserves the right to impose transaction limits based on risk evaluation.  

- Unauthorized or suspicious transactions may be delayed, investigated, or blocked.  

- Users must ensure compliance with all applicable laws when conducting transactions.  

- The company reserves the right to refuse or cancel transactions at its sole discretion.  

- Chargebacks and reversals are strictly prohibited unless explicitly permitted under applicable laws.

6. Fees & Charges  

- Users agree to pay applicable fees for services, including transaction fees, withdrawal fees, and compliance-related charges.  

- Fee structures may be updated periodically, with prior notification to users.  

- Refunds are not guaranteed and are subject to review based on the company’s policies.  

- Failure to pay outstanding fees may result in account suspension.

7. Prohibited Activities  

- Using the platform for money laundering, fraud, terrorist financing, or other illegal activities is strictly forbidden.  

- Transactions involving high-risk jurisdictions, sanctioned entities, or unverified third parties may be blocked.  

- Any attempt to circumvent compliance procedures will lead to permanent account closure.  

- Users must not engage in market manipulation, wash trading, or insider trading.

8. Security & Platform Usage  

- Users are responsible for maintaining the confidentiality of their login credentials.  

- Unauthorized access attempts or fraudulent activities will result in immediate account suspension.  

- The company employs industry-standard security measures to protect user funds and data.  

- Users should enable two-factor authentication (2FA) for added security.

9. Data Protection & Privacy  

- Personal data is collected, stored, and processed in compliance with GDPR and AML regulations.  

- The company implements strong security measures to protect user data.  

- Users have rights regarding their personal data, including access, correction, and deletion, subject to regulatory requirements.  

- Data may be shared with regulatory authorities upon legal request.

10. Account Suspension & Termination  

- The company may suspend or terminate accounts for non-compliance, fraudulent activities, or regulatory violations.  

- Users will be notified of suspensions or terminations unless prohibited by law.  

- Appeals for account reinstatement are reviewed on a case-by-case basis.  

- Termination due to legal violations is non-reversible.

11. Liability & Disclaimers  

- The company is not liable for losses resulting from compliance actions, regulatory interventions, or third-party service failures.  

- Users acknowledge the risks associated with cryptocurrency transactions, including price volatility.  

- Novus Global does not guarantee uninterrupted access to its platform and may suspend services for maintenance or security reasons.  

- Users are responsible for conducting their due diligence before engaging in transactions.

12. Risk Disclosure  

- Users acknowledge the speculative nature of cryptocurrency investments and assume all associated risks.  

- Market fluctuations may impact asset values, and Novus Global is not responsible for financial losses.

- Users should seek professional financial advice before engaging in high-risk transactions.  

- The company does not provide financial or investment advice.

13. Intellectual Property Rights  

- All platform content, trademarks, and proprietary materials belong to Novus Global.  

- Unauthorized use, reproduction, or distribution of company content is strictly prohibited.  

- Users may not use company branding without explicit written consent.

14. Dispute Resolution & Governing Law  

- These Terms & Conditions are governed by the laws of Slovakia.  

- Disputes shall be resolved through arbitration or other legal means as required by applicable laws.  

- Users waive the right to class-action lawsuits against the company.  

- Any dispute must first be addressed through official company support channels before legal action is taken.

15. Force Majeure  

- Novus Global is not responsible for service disruptions due to unforeseen circumstances, including but not limited to natural disasters, cyberattacks, and regulatory changes.  

- The company will make reasonable efforts to restore services as soon as possible after such events.

16. Amendments & Updates  

- These Terms & Conditions may be updated periodically to reflect regulatory changes or service improvements.  

- Users will be notified of significant changes via email or platform announcements.  

- Continued use of services after updates constitutes acceptance of the new terms.

17. Contact Information  

For further inquiries, contact us at [email protected].

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