KYC is a mandatory verification process where users must provide government-issued ID, proof of address, and other relevant documents to comply with Slovak and EU regulations.  

KYC verification ensures regulatory compliance, prevents fraud, and protects users from financial crimes such as money laundering and terrorist financing.  

Verification does not take much time and is usually completed quickly. However, in some cases, additional verification may be required, which could extend the processing time.  

- A valid government-issued ID (passport, ID card, or driver’s license)  
- A recent proof of address (utility bill, bank statement, or tax document, no older than 3 months)  
- In some cases, additional documents may be required for Enhanced Due Diligence (EDD)  

Yes, Novus Global employs industry-standard encryption, multi-factor authentication (MFA), and secure cold storage solutions to protect user funds and data.  

No, all users must complete KYC verification before conducting any transactions on the platform. This is to ensure compliance with Slovak and EU financial regulations.  

Yes, transaction limits depend on the user’s verification level. Higher verification levels may allow for increased transaction limits.  
compliance with Slovak and EU financial regulations.  

You can contact our support team via email at [email protected].